Terms of Service
Last update: March 6, 2026
These terms govern your use of Relkey's construction document intelligence platform.
Overview
Welcome to Relkey, a product of Relkey LLC, a Wyoming limited liability company ("we," "our," "us"). By using Relkey or creating an account, you agree to these Terms of Service.
Relkey is a SaaS platform designed for construction companies to upload, search, and cross-reference project documents including blueprints, specifications, and schedules. The Service provides AI-powered document intelligence constrained to your uploaded project files.
Eligibility
You must be at least 18 years old to use Relkey. By using the site, you confirm you meet this requirement.
Accounts
You're responsible for:
- Keeping your login credentials secure;
- All activity on your account; and
- Providing accurate information.
We may suspend or remove accounts that violate these terms or misuse the platform.
Beta Disclaimer
Relkey is an evolving product. Features currently in beta are provided "as is" and may be modified, deprecated, or removed at our discretion with or without notice. Beta features are experimental in nature and may not perform as expected. We make no guarantees of uninterrupted service, and data resets or downtime may occur.
Customer Content Ownership
You retain all ownership rights in the documents, data, and other content you upload to Relkey ("Customer Content"). By uploading Customer Content, you grant Relkey a limited, non-exclusive license to process, store, and display your Customer Content solely for the purpose of providing the Service to you. We will not sell, share, or use your Customer Content for any purpose other than delivering the Service.
AI Processing
Relkey uses third-party AI services to process your documents. Your Customer Content is sent to these providers solely to deliver Relkey's features. Relkey does not control how third-party AI providers handle data beyond what is specified in their respective terms of service and privacy policies. You acknowledge that use of Relkey involves transmission of your Customer Content to third-party AI providers subject to their own terms.
Not Professional Advice
AI-generated outputs provided by Relkey are for informational purposes only and do not constitute professional engineering, architectural, legal, or construction advice. You should independently verify all AI outputs before relying on them for construction decisions, project planning, or any other professional purpose. Relkey is not responsible for any decisions made or actions taken based on AI-generated outputs.
Intellectual Property
All site design, code, and branding belong to Relkey LLC. You agree not to copy, resell, or reverse-engineer any part of Relkey.
Company Reference and Logo Rights
By creating an account, you agree that Relkey may identify your organization and use your organization's name and logo in marketing materials to identify your organization as a user of Relkey's products and services. You or your organization may request removal of such references at any time by contacting support@relkey.com.
Acceptable Use
You agree not to:
- Use Relkey for illegal or abusive purposes;
- Interfere with or disrupt the service;
- Upload or share harmful or offensive content; or
- Upload prohibited data including social security numbers, financial account numbers, protected health information, government-issued identification numbers, or other personally identifiable information not relevant to construction project documentation.
Payment, Billing, and Suspension
Relkey offers prepaid credits and subscription plans. Credits are purchased in advance, are non-refundable, and have no cash value. Subscription fees are billed monthly via Stripe. We may change pricing with 30 days' written notice; continued use after notice constitutes acceptance of updated pricing.
If your payment fails or you cancel a subscription, your account will be placed in read-only mode. If payment is not resolved, your Customer Content may be deleted in accordance with our data retention policy. We reserve the right to suspend access to any part of the Service for accounts with outstanding unpaid balances.
Data Deletion
Upon account termination or cancellation of a paid subscription, your Customer Content will be permanently deleted 30 days after the effective date of termination. You are responsible for downloading or exporting your Customer Content before deletion. Relkey is not the system of record for your documents and assumes no responsibility for data loss after the deletion period.
Termination
We may terminate or restrict your access at any time for any reason, including misuse or technical necessity.
Indemnification
You agree to indemnify, defend, and hold harmless Relkey LLC, its officers, members, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your Customer Content, or your violation of these Terms.
Disclaimer of Warranties
Relkey is provided "as is" and "as available." We make no warranties about reliability, uptime, or suitability for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, Relkey LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of Relkey. Our total liability for any claim arising from these Terms or the Service shall not exceed the amount you paid to Relkey in the 12 months preceding the claim.
Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Wyoming, without regard to its conflict of laws provisions.
Any dispute arising from these Terms or your use of Relkey shall be resolved by binding arbitration administered in the State of Wyoming, except that either party may bring claims in small claims court if eligible. You agree to waive any right to a jury trial and to participate in a class action or class-wide arbitration.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
Changes to These Terms
We may update these Terms periodically. The updated version will appear here with a new "Last Updated" date.
Contact Us
Relkey LLC
Email: support@relkey.com